Return Policy

Welcome to viregsz, your one-stop destination for exceptional home furnishings. We understand that sometimes, the perfect piece for your space may not be exactly what you envisioned. To ensure your satisfaction, we have crafted a Return Policy that prioritizes your peace of mind.

Our Commitment

At viregsz, we are committed to providing you with top-tier service and products. We strive to make your shopping experience as seamless as possible. However, if you find yourself unsatisfied with your purchase, we're here to help.

Return Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, such as gift cards and custom-made products.

Initiating a Return

If you wish to return an item, please contact our customer service team within 30 days of receiving your order. To complete your return, we require a receipt or proof of purchase. Our team will guide you through the return process, including shipping instructions.

Return Shipping

The customer is responsible for the return shipping costs, except in cases where the return is a result of our error. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund as per your preference.

Exchanges

If you would like to exchange an item for a different one, please contact our customer service team. We will guide you through the exchange process, including any price adjustments.

Cancellations

If you wish to cancel your order, please do so within 24 hours of placing it. Cancellations beyond this timeframe may not be possible as your order may have already been processed.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Contact Us

If you have any questions about our Return Policy, please feel free to contact us. Our dedicated team is here to assist you and ensure your shopping experience with viregsz is delightful.

Thank you for choosing viregsz for your home decor needs. We look forward to helping you create the home of your dreams.